As we deal with digital goods and services, 'returns' in the traditional sense are not possible. However, if you encounter any issues with our software or services, we urge you to reach out to our support team who will do their utmost to resolve your issue.

Refunds for our software services will be issued under the following circumstances: If you have been double charged due to an error in the payment gateway. If there is a significant defect or malfunction in our software that we are unable to resolve within a reasonable timeframe. Refunds will not be issued for dissatisfaction with our software features, or if you no longer require the software for any reason. Please note that refund requests will be considered on a case-by-case basis. We reserve the right to decline refund requests if we determine that the reasons for the refund request do not fall within the above-mentioned circumstances.

You have the right to cancel your subscription to our software at any time. However, please note that cancellations will take effect from your next billing cycle. We do not provide partial refunds for unused portions of your current billing cycle. To request a cancellation, please contact our support team. Please note that by cancelling your subscription, you will lose access to our software and services at the end of your current billing cycle. We recommend ensuring you have an alternative solution in place before cancelling.

If you have any questions about our return, refund, or cancellation policies, please contact us at admin@bluehms.com.